“Trust in an Omnichannel Era” Slides

Simon Wharton | May 24th 2016

PushON along with TrustPilot and dotmailer recently delivered a seminar on what trust means in this world of multiple touchpoints with a brand. How do we build a holistic view of our customers when each customer has a very different means of interacting with your brand and differing expectations of what they want from you?

We delivered this seminar over half a day in both London and Manchester to an engaged audience with a range of needs. Unsurprisingly, there were a number of retailers who use Magento for whom this would have been a particularly good fit, so we’ve made the presentations available for your reference. You can find them below.

Using Personas in an Omnichannel environment from PushON Ltd

Effective Omni-Channel Communications from PushON Ltd

Trust: The Currency of Tomorrow from PushON Ltd

Creating an omnichannel retail experience that builds loyalty from PushON Ltd

We hope you find these useful. If we can help you in anyway, we’d be pleased to hear from you. Thanks go to Magento for their support and everyone in the agencies who contributed to making this event such a success.