PushON Work / Life – An interview with Katie, Digital Project Manager

Shamima Begum | March 26th 2018

Tell us a bit about yourself, and what you did before coming to PushON?

The industry is so exciting, and every day is different.

I studied Product Design and Management at university, mainly because like a lot of people at that stage, I didn’t know what I wanted to do so picked something I enjoyed. A year of the course was spent on a marketing placement where I worked alongside some really talented graphic designers and a web developer. Luckily the course gave me an introduction to project planning and the placement introduced me to digital marketing.

From there I got a job as a digital coordinator in a great company and soon progressed to junior digital project manager. It was a small team which meant I had to get involved with everything from writing technical specifications, drawing up project costs and using some of my skills from university to do designs for clients. It was an easy-going but hard-working environment, so this was something I looked for when deciding for a change, and is one of the things that appealed to me about PushON.

How did you get into Project Management?

It was completely unintentional; I thought I wanted to work in marketing but couldn’t find an area I really enjoyed. I then ended up going for a job that I didn’t get but was offered a project management role instead. Luckily it fit my skills and personality and I now have a clear vision of my career path.

Could you tell us what your role consists of here at PushON?

My role as digital project manager involves being in constant communication with the client and team to prioritise work and plan resources to ensure the timely completion of tasks and projects.

What size team did you work with before you came to PushON?

It was a small team with two project managers and developers based in Romania. Although sometimes there was a high workload, the size of the team meant that I was exposed to site changes and issues that I had no experience in dealing with. To a certain extent, it’s the best way to learn and has set me up well for future roles.

What platforms have you worked with before?

Previously I’ve worked with Drupal, Magento 1 and 2 and WordPress but I’m looking forward to getting more involved with Magento here at PushON.

When managing projects, do you prefer an agile or waterfall methodology?

Waterfall is what I have most experience in, I like to plan in advance so it suits me, and it helps to manage client expectations and budget. However, in this industry there’s only so much you can plan for so it’s important to be open and react well to change.

What do you love most about your job?

I get to work with some really talented, hard-working people who have a consistent desire to deliver great work to a high standard.

Any upcoming trends in web dev that you think will change the way we build sites?

Although featured year on year in top trend lists, the ever-increasing dependency on mobile to carry out many of life’s daily tasks will continue to have an impact. Websites’ mobile usability needs to be a high priority in order to compete in search rankings. This means that frameworks like Accelerated Mobile Pages will have increasing influence as our collective patience with load times decreases.

Have you got any words of wisdom for someone looking to start a career in project management?

Be proactive, ask a lot of questions and make note of as much information as possible. Clients and colleagues will rely on you for answers to all their questions, so no detail is too small. I’m quite forgetful so I rely on lists and ensure that I check on projects every day in order to give updates as soon as I’m asked. Although you can’t be expected to know everything about every area, having a good understanding of best practice in SEO, CRO, PPC and analytics will help you to answer clients’ questions and give advice confidently.

Check out the previous Work / Life Interview here.