Adobe Commerce Maintenance & Development

Maintaining and developing your Adobe Commerce (Magento) business

PushON has been working with Adobe Commerce (Magento) since 2008. As early adopters of the platform, we have been a core part of its evolution into the enterprise level eCommerce platform it is today. But, as we know, all shops require maintenance and new features are required which is where our Technical Support and Development Retainer services excel.

Technical Support

Our Adobe Commerce (Magento) Technical Support service is designed to ring-fence time specifically for maintenance of the core platform, including resolving minor defects and applying minor updates and security patches.

Managed by our dedicated Support Desk Manager, Technical Support has two routes: proactive and reactive. Proactive monitoring of the eCommerce platform and infrastructure by our team, and reactive support when tasks are raised by the merchant.

Technical Support

For full details of our technical support service offering

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    How can we help you?

    Adobe Commerce

    Development Retainer

    The Development Retainer service for Adobe Commerce (Magento) focuses on working through the backlog of new features and functionality to be applied to the platform. The Development Retainer is managed by a Project Manager and follows an agile project management methodology.

    Working with a Minimum Viable Concept (MVP) approach to feature delivery, our certified development team and business analysts will work with you to develop new features and functionality at a cadence dictated by the business.

    Development Retainer

    For full details of our development retainer services

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    Adobe Commerce

    Audit

    Where a merchant wishes to move their Technical Support and Development Retainer services to PushON we first conduct an Adobe Commerce (Magento) audit in order to understand the infrastructure, third-party extensions, integrations and any customisations.

    The audit is comprehensive and follows Adobe’s own best practices. The audit is conducted by an Adobe Commerce Certified Developer and managed by a project manager. Delivery of the audit uses a simple RAG status to identify any issues that need resolving immediately or can be added to the backlog.

    Adobe Commerce (Magento) Audit

    For full details of our Adobe Commerce (Magento) audit service

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    “PushON has been an Adobe (Magento) Partner since 2011. Their ethos is all about focusing on helping their clients drive growth. Their customer testimonials are some of the best we’ve seen which speaks volumes about their reputation. We are delighted they are an Adobe Partner”

    Stephanie Kershaw

    Partner Sales Manager, Adobe Commerce

    Do you have an Adobe Commerce (Magento) support, retainer or audit requirement?

    Contact us on 0161 820 7628 or email us today

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