Beyond the Feed: Turning Social Success into Multi-Channel Sales for P. Louise
Executive Summary
P. Louise is a disruptive beauty brand specialising in cosmetics, skincare and haircare, with a dominant presence on TikTok and a high volume of sales through TikTok Shop. However, the brand needed to reduce its reliance on a single platform and increase revenue through its D2C Shopify website, while also expanding into new paid media channels, including Google, Meta, Pinterest, and Snapchat.
PushON delivered a full-funnel paid media strategy designed to capture PR-driven demand, scale web revenue and unlock audiences with less historical ad investment.
%
YoY increase in website revenue
%
Black Friday revenue uplift YoY – best month in brand history
%
ROAS Increase
%
Increase in new users YoY from paid media
The Challenge
P. Louise was converting extremely well on TikTok Shop, but website revenue was not growing at the same rate. This created a reliance on TikTok for sales, limiting long-term customer ownership and first-party data capture.
The brand also experienced significant PR spikes, which substantially increased search demand and social engagement. However, without supporting paid activity on search and social, this momentum could not be effectively leveraged on the site, resulting in the website missing key conversion opportunities.
P. Louise approached PushON to:
- Grow website revenue to compete with TikTok Shop revenue
- Capitalise on social media and PR spikes using paid campaigns to maintain demand
- Diversify paid media beyond TikTok through Google, Meta, Snapchat and Pinterest
- Unlock new converting audiences and drive profitable growth
Audience & Data Insights
PushON conducted a deep analysis using GA4, TikTok & Meta audience data, as well as Google interest trends. We uncovered three key insights:
1 – PR exposure, social media campaigns, and influencer activity drove discovery. GA4 showed high affinity with users who consumed celebrity news, entertainment media and pop culture. PR events triggered massive demand spikes, and we leveraged paid ads to maintain the brand’s visibility and capitalise on that demand.
2 – TikTok activity created strong awareness among younger audiences, but a large portion of website transactions came from women aged 35–44. In many cases, these were parents buying products as gifts after being influenced by trends their children were engaging with online.
3 – TikTok consideration was high, but high-spending users converted elsewhere:
-
- 75% of consideration audiences were Gen Z
- Highest spenders were young adults – middle-aged shoppers
- TikTok ad performed well for awareness and engagement, but Meta and Google ads converted intent into purchases at a much higher ROAS.
Strategic Framework – See, Think, Do, Care
To give structure to growth and align media investment with customer behaviour, we used the See–Think–Do–Care framework. This model is effective because it recognises that different audiences have different levels of readiness to buy, allowing us to deliver the right message at the right time, while scaling efficiently.
Rather than over-investing in conversion audiences too early, the framework enabled us to: build sustainable demand at the top of the funnel, nurture intent in the middle, and convert profitably at the bottom, while maintaining long-term customer value.
| Stage | Audience Definition | Objective | Channels & Activation |
|
SEE
|
Largest addressable qualified audience | Create awareness and drive discovery cost-effectively | TikTok awareness campaigns, Snapchat, and Pinterest |
| THINK | Largest addressable qualified audience with early commercial intent | Build trust, educate on products, warm engaged users | Meta prospecting, TikTok consideration, Google Demand Gen |
| DO | Largest addressable qualified audience with strong commercial intent | Convert users on the website efficiently and at scale | Google Performance Max & Shopping, Meta remarketing, TikTok conversion ads |
| CARE | Existing customers and repeat purchasers | Increase retention, loyalty and customer lifetime value | CRM, WhatsApp flows, Meta Advantage+, TikTok remarketing |
Channel Execution and Paid Media Strategy
SEE – Demand Generation and Discovery
At the See stage, the objective was to drive large-scale reach and brand discovery cost-effectively. The following was done:
- TikTok, Snapchat and Pinterest were used to build awareness and generate cultural momentum
- Short-form creative and product-led hooks aligned with beauty trends drove mass engagement
- Younger audiences were reached early without over-investing in acquisition budgets
- YouTube extended reach to older demographics at cost-per-views as low as £0.001 while reinforcing brand intent
THINK – Building Intent and Consideration
The Think phase focused on educating and warming users who had engaged but were not yet ready to convert. The following was done:
- Meta and Instagram delivered educational campaigns that built brand trust
- Messaging frameworks were designed around product education, results, social proof and gifting triggers
- TikTok engagement audiences were moved into custom audiences to build intent across Meta and Google
DO – Conversion and Revenue Growth
At the Do stage, we maximised conversion efficiency and revenue growth through high-intent targeting. The following was done:
- Google Performance Max and Shopping acted as the core revenue channel, capturing search demand
- CSS integration lowered CPCs by 20%, improving competitiveness against other beauty retailers
- Meta remarketing ads accelerated conversion journeys from previous engagers across awareness channels such as TikTok, Snapchat, and Pinterest
CARE – Retention and Lifetime Value
Once acquisition performance was established, we expanded into post-purchase value, working with P. Louise’s CRM agency.
- WhatsApp and CRM journeys nurtured new customers and increased repeat purchase rate
- Cross-sell and upsell automation supported lifecycle conversion
Supporting the TikTok World-Record Live Event
Paid media also played a key role in supporting P. Louise’s record-breaking TikTok Live event. During a 12-hour live stream, the brand achieved exceptional results:
- 2 products were sold every second
- Over $2 million (£1.5 million) in revenue generated in a single day
- 29,000 new TikTok followers gained during the event
To maximise impact, we used TikTok ads in advance of the stream to preheat audiences and ensure strong visibility at the moment of going live. Following the event, branded search demand increased significantly, and we responded by intensifying Google Ads activity to capture high-intent traffic. We also adapted our Google Shopping strategy to prioritise products that performed strongly during the live, using these insights to optimise campaign structure and bidding to sustain momentum.
Performance Highlights
- Revenue generated by Google increased by 137% month-on-month following the live, and closed August over £1m
- Google Shopping revenue increased by 186%, ROAS increased by 43%, and the conversion rate increased by 27%
- Revenue generated by Google Ads the day after the live increased by 121%, and ROAS saw a jump up by 88%
Results & Performance
Our performance strategy delivered significant commercial impact across both acquisition and efficiency metrics:
- Achieved 285% quarterly revenue growth from Google Ads (Q4 vs Q3), establishing Google as a core conversion channel for peak
- Delivered 25 ROAS at launch across paid social, driven by creative performance and precise audience strategy
- Achieved a blended Black Friday ROAS of 14 across Google and social channels, while scaling spends aggressively
- Maintained an average ROAS of 25 on Google Ads in 2025, demonstrating long-term efficiency at scale
Conclusion
P. Louise entered the partnership as a brand already achieving exceptional commercial success through TikTok. However, the challenge was to expand beyond a single high-performing platform and build a stronger, more predictable revenue channel through the website.
Through a data-driven paid media strategy, PushON enabled the brand to reach and convert high-value, older demographics that had historically received significantly less advertising investment. At the same time, channel diversification across Google, Meta, TikTok, YouTube, Snapchat and Pinterest allowed the brand to scale sustainably without sacrificing efficiency.
Most importantly, this approach shifted the revenue balance, enabling website performance to surpass TikTok’s revenue while maintaining profitable growth. This outcome directly aligned with the original brief to build a high-performing D2C channel that could scale independently of TikTok while still leveraging its influence.
The result is a future-ready performance model that continues to drive consistent commercial growth, positioning P. Louise for international expansion and increased market share.
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