Stephensons aims to set the standard for eCommerce in the catering supplies industry
Stephensons, a renowned fifth generation, family-run catering supplies business is revolutionising its eCommerce offering to support its diverse customer base.
Stephensons has partnered with eCommerce consultancy, PushON, to enhance its eCommerce capabilities and reaffirm its position as an industry leader.
With a reputation for exceptional customer service, Stephensons decided to further modernise its sales approach and expand its digital and eCommerce presence.
Historically reliant on catalogue sales, Stephensons is pivoting towards a more modern eCommerce offering to better serve its customers, which includes bars, restaurants, catering venues, and hospitality businesses.
This focus will entail a comprehensive roadmap of improvements, including technology integration enhancements, improvement marketing intelligence and customer experience, all driven by a desire to continue delivering exceptional service to its customers.
Brad Duncan – Customer Experience Director at Stephensons
“Choosing PushON as our eCommerce partner was a thorough and deliberate process. We needed a team that understood our legacy, our commitment to customer service, and our ambition for the future. PushON’s proactive approach and technical expertise made them the clear choice for us.”
“We are incredibly excited to work with Stephensons. Their dedication to quality and customer service aligns perfectly with our values. We are committed to delivering a robust eCommerce platform that not only meets their current needs but also sets them up for future growth and innovation.”
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