Magento retainer & contract services

Ongoing Magento development for growing eCommerce platforms

Successful Magento platforms require continuous development. New functionality, performance improvements and integrations all play a role in keeping your eCommerce platform aligned with your business goals.

PushON provides Magento retainer and contract development services that give businesses ongoing access to experienced Magento developers. Our retainers allow organisations to work through their development roadmap in a structured and predictable way, ensuring improvements can be delivered consistently over time.

Instead of commissioning individual projects each time a change is required, a retainer provides a dedicated development capacity that supports the ongoing evolution of your Magento or Adobe Commerce platform.

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A Magento development team that works alongside your business

Many businesses want the benefits of an in-house development team without the complexity of recruiting, managing and maintaining specialist resources. A Magento development retainer provides a practical alternative, giving your organisation access to a team that understands your platform and your objectives.

PushON works closely with merchants’ internal teams, providing development expertise across the Magento ecosystem. Our developers, business analysts, UX specialists and QA team collaborate to deliver platform improvements and technical enhancements that support the long-term growth of your eCommerce platform.

Magento development retainers

PushON’s Magento Development Retainer is designed to support proactive platform development. Rather than focusing on day-to-day maintenance, the retainer enables businesses to prioritise and deliver new features, integrations and platform improvements as part of a structured development roadmap.

Typical development retainer tasks include:

  • New functionality and feature development
  • Frontend improvements and UX enhancements
  • Platform performance optimisation
  • Magento integrations with business systems
  • Custom module development
  • Enhancements to checkout, catalogue or customer experience

By ring-fencing development time each month, businesses can progress platform improvements without diverting resources away from operational priorities.

Magento contract development

In addition to long-term retainers, PushON also provides Magento contract development services for organisations that need specialist expertise for specific projects.

This may include:

  • Complex Magento integrations
  • Platform architecture consulting
  • Custom extension development
  • Performance and infrastructure optimisation
  • Support for in-house development teams

Our developers frequently work alongside internal teams or other technology partners, providing additional expertise where specialist Magento knowledge is required.

"

We see PushON as a vital extension of our in-house team and have immensely enjoyed working with them over the last four years.

Sam Wilson
Head of Digital and eCommerce, Silver Cross Ltd

Structured delivery and communication

PushON’s development retainers follow a structured delivery process to ensure transparency and predictable delivery.

Each retainer is managed by a Project Manager, supported by account management and business analysis specialists. The Project Manager acts as the primary point of contact and ensures development work progresses according to the agreed roadmap.

Our delivery process typically includes:

  • Weekly updates outlining work completed and upcoming releases
  • Monthly reporting detailing time utilisation and development progress
  • Quarterly roadmap planning to prioritise new features and platform improvements

This structured approach ensures businesses always have visibility over development activity and platform progress.

Onboarding to a Magento retainer

For organisations moving their Magento development services to PushON, onboarding usually begins with a short discovery process designed to help our team understand the platform and the wider business context.

This typically includes:

  • A business immersion workshop to understand your products, customers and objectives
  • A Magento platform audit reviewing infrastructure, integrations and customisations
  • Backlog refinement to capture development requirements and roadmap priorities

This onboarding process ensures our development team has a clear understanding of the platform before ongoing development work begins.

Magento expertise you can rely on

PushON has been working with Magento and Adobe Commerce since 2008 and has been an official Adobe partner since 2012. Our team includes certified developers, architects and business practitioners who work across a wide range of Magento implementations.

Our experience spans:

  • Magento Open Source development
  • Adobe Commerce implementations
  • B2B and B2C eCommerce platforms
  • Complex system integrations
  • Enterprise-scale eCommerce architectures
  • This experience enables us to support Magento merchants with both day-to-day development requirements and long-term platform evolution.

Why businesses choose a Magento development retainer

Many organisations reach a point where their Magento platform needs regular improvements but not a full in-house development team.

A Magento development retainer provides a flexible way to maintain momentum. Instead of commissioning individual projects, businesses can prioritise and deliver improvements as part of an ongoing development roadmap.

Typical reasons businesses move to a Magento retainer include:

  • A growing backlog of platform improvements
  • The need for regular feature development
  • Ongoing integration work with business systems
  • Performance optimisation and platform enhancements
  • Additional development capacity alongside internal teams

A structured retainer allows teams to deliver changes more efficiently while ensuring the platform continues to evolve alongside the business.

Working with a Magento development partner

Choosing the right Magento development partner is about more than technical skills. The best agency relationships work as long-term partnerships, where the development team understands the platform, the business processes and the commercial objectives behind the project.

PushON works closely with merchants’ internal teams, providing development expertise that complements in-house resources. Over time, our developers build a detailed understanding of the platform architecture, integrations and operational requirements.

This allows development work to progress more efficiently and helps ensure that new functionality is delivered in a way that supports the wider platform strategy.

Is a retainer right for your business?

Magento development retainers are most valuable for businesses that view their eCommerce platform as a long-term growth engine.

A retainer is typically the right approach when:

  • Your platform requires regular development and improvements
  • You want predictable access to Magento expertise
  • Your business has a roadmap of platform enhancements
  • You need additional development capacity alongside internal teams
  • You want to move faster without commissioning separate projects

For organisations with active Magento platforms, a development retainer provides a practical way to ensure the platform continues to evolve and support future growth.

Proudly part of the PushON Commerce Group

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